– What if you could trust that the services recommended are genuinely needed?
– What if you could rely on estimates are consistently precise?
– What if you could bank on invoices that are always accurate?
– What if you could feel confident in the quality of the work?
– What if you could count on consistently excellent communication?
Claims Integrity Hotline
All restoration project invoices are audited by our central management team to ensure accuracy and alignment with projects estimates before being sent to you.
Senior HQ oversight of all claims ensures the integrity of IICRC compliance for the use of proper equipment, moisture readings, thorough image capture, appropriate labor hours, and more.
Our teams are trained and certified on advanced use of Xactimate by our own in-house trainer for accurate planning and efficient costing of remediation and restoration projects.
Quality communication makes all the difference for both policyholders and adjusters. We provide accurate, detailed, up to date information about every job, available online, 24/7.
Enrolled carriers are eligible for a set pricing structure for every 911 Restoration service. No matter where the project is taking place, your VIP pricing is automatically applied.
VIP pricing includes a rebate structure based upon your anticipated annual volume – when that volume is exceeded, the rebate structure is applied.
130+ locations always ready to help your policyholders. HQ provides central coordination of local crews, ensuring the highest quality, fastest resolutions.
New project inquiries are accepted and dispatched in 10 minutes or less, with direct connect to local branches with one central number and email address.
Showing up quickly and putting things back the way they were is only part of a restoration company’s job. Great communications, with reliable information is essential to feeling confident that steady progress is being made and that operations will be back to normal as soon as humanly possible.
When you suddenly need to call 911 Restoration, it’s not a good day. When operations are down, so much is at stake for your business. That simple truth is what drives us to provide a seamless customer experience where you know that we have your back. We can’t keep that next disaster from happening, so our commitment is to be a reliable, conscientious, and caring partner, always accessible and always ready to go the extra mile
With more than 130 locations across the US and Canada, we’re always on the scene in minutes. Our National Accounts Team is your point of contact, ensuring the fastest path forward with reliable communications and accurate documentation of the project details, as they unfold. Schedule a get-to-know-you conversation with us. Just fill out the form.
INDUSTRIAL SCALE READINESS
No Project Too Big Or Too Small
No one needs the difficulties of bad communications added to the chaos of damage to their property. That’s why 911 Restoration’s technicians are trained to handle all type of disaster remediation while providing comforting and complete communication throughout the process. We’re equipped with the most advanced technology, enabling us to get the job done right for all our commercial clients. We help major companies get back on their feet every day, allowing them to get back to business as usual, minimizing loss
“I have had the opportunity to build a great working relationship … They are always able to meet our expectations and time … I cannot say enough about the work they have done here and the professional manner in which they have done it.”
“I would give them 6 stars if I can. I had to deal with a flood in my business. An absolute nightmare for every business owner. They came right away, been so professional and efficient. Even after everything was done they followed up and made sure that everything was back to normal. A+ customer service. Thank you!”
