Water Damage
Water damage can compromise structures & health. Immediate action prevents further devastation. 911 Restoration provides 24/7 emergency services to minimize damage and ensure a safe environment.
Learn MoreWe hope you never need us.™ But when you do — we’re ready.
What We Do
From emergency water extraction to full reconstruction, our IICRC-certified crews handle every type of property damage — for homes and businesses across thousands of zip codes.
Water damage can compromise structures & health. Immediate action prevents further devastation. 911 Restoration provides 24/7 emergency services to minimize damage and ensure a safe environment.
Learn MoreProperty damage from fire, water, or storms is devastating. 911 Restoration offers expert reconstruction services to rebuild and restore your property. We're here to help you navigate the process and get your life back to normal.
Learn MoreStorm damage can strike without warning, leaving your home or business exposed, unsafe, and overwhelming to navigate. 911 Restoration provides fast, comprehensive storm damage restoration — from emergency tarping and debris removal to full structural...
Learn MoreFire and smoke damage can rapidly compromise your property, leading to structural issues and health hazards. Quick, professional fire damage restoration is crucial to mitigate these risks and restore safety. Get immediate help from our expert team.
Learn MoreMold can cause health issues & property damage. 911 Restoration offers thorough mold removal services, ensuring a safe & healthy environment. We're here to help!
Learn MoreSewage backups pose serious health risks and property damage. 911 Restoration provides rapid, thorough sewage cleanup to eliminate hazards and restore safety. We understand the urgency & offer 24/7 immediate response.
Learn MoreCommercial property damage disrupts business, impacting employees and revenue. 911 Restoration offers swift solutions to minimize downtime and help you serve customers again. We're here for a fresh start.
Learn MoreHarmful pathogens can compromise your health. 911 Restoration offers comprehensive sanitization, eliminating bacteria & viruses. Get a fresh start & protect your well-being.
Learn MoreDealing with a crime scene is overwhelming. Biohazards pose serious risks. 911 Restoration offers expert cleanup, ensuring safety and peace of mind during this difficult time. Available 24/7 for immediate assistance.
Learn MoreFor Businesses and Property Managers
When a single incident affects multiple sites, your recovery partner needs to match your scale. We offer dedicated account infrastructure, pre-audited documentation, and priority response for contracted clients — across every location, every time.
How It Works
Our process is designed to be fast, clear, and stress-free — from the moment you call to the final walkthrough.
Why 911 Restoration
Since 2003, we've sent certified technicians — not subcontractors — to every job. Our credentials and process back up every promise we make.
Frequently Asked Questions
Turn off the water source if possible, shut off electricity in affected areas, move valuables and furniture to dry spaces, and call a certified restoration company immediately. The first 24–48 hours are critical — standing water promotes mold growth within 24 hours and structural damage worsens rapidly. Do not attempt DIY water removal with household equipment.
Most homeowners insurance policies cover sudden and accidental water damage — such as burst pipes, appliance failures, or storm-driven water intrusion. Gradual damage from neglected maintenance is typically excluded. 911 Restoration works directly with all major insurance carriers and provides Xactimate-certified documentation that helps ensure fair claim settlements.
Water damage restoration typically costs between $1,300 and $5,600 for residential properties, depending on damage severity, affected area size, and water category. 911 Restoration provides free visual inspections and detailed estimates before any work begins — with no surprise costs.
Most residential water damage drying takes 3–5 days with professional equipment. Full restoration including repairs typically takes 1–3 weeks depending on damage severity and materials affected. Your technician will provide a detailed timeline estimate during the initial assessment.
The IICRC (Institute of Inspection Cleaning and Restoration Certification) is the industry gold standard. Key certifications include WRT (Water Restoration Technician), FSRT (Fire and Smoke Restoration Technician), and AMRT (Applied Microbial Remediation Technician). All 911 Restoration technicians hold applicable IICRC certifications.
Yes. 911 Restoration operates 24 hours a day, 7 days a week, 365 days a year — including all holidays. Our national call center connects you immediately with a real person, and our local teams maintain an average response time of 45 minutes for emergency situations across all 130+ locations.
911 Restoration operates 130+ locally owned and operated franchise locations across the United States and Canada, covering more than 9,000 ZIP codes. Each location employs its own IICRC-certified restoration crews — we never subcontract or dispatch from remote call centers.
Restoration refers to emergency mitigation — water extraction, drying, mold treatment, smoke removal. Reconstruction refers to the physical rebuild — drywall, flooring, painting, structural repairs. 911 Restoration handles both phases under one roof, eliminating the need for a separate contractor.
Our Xactimate-certified estimators create detailed, pre-audited scope-of-loss documentation that insurance adjusters recognize and trust. We communicate directly with your insurance company, track claim status, and handle all supplemental documentation requests — so you can focus on your family or business, not paperwork.
Yes. Mold can begin growing on wet surfaces within 24–48 hours. This is why professional water damage restoration requires industrial drying equipment that achieves moisture levels household fans cannot. If moisture is left behind, mold remediation becomes a separate and more costly process.
Testimonials
4.9 Stars Average Rating*
David was absolutely amazing! He came to my home after a major flood in my basement and did an outstanding job from start to finish. He handled everything professionally, removed all the mold properly...
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They work with my insurance company and waited about five months until they got paid I offered to pay something a couple times and they said it’s OK and they will wait I figured it deserved a good wor...
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look no more call 911 and if possible ask for Ernesto, he knows how to make sure the water damage is Cleaned properly and important how to get the Wright Wright cruz to restore the house back to norma...
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Matt and Tony were very quick and professional. They were very patient with my kids and dog. Our family situation is unique in that my kids are disabled and they were very kind and caring about it. Ev...
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My wife has respiratory sensitivities and the sewage backup was a health concern beyond the obvious inconvenience. The technician was specific about which products they were using for disinfection and...
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Richard and Juan Raez had amazing customer service when they came to do my home. I appreciated everything, thank you!
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Both Paul and Bianca are just Awesome!! Very knowledgeable, professional and very efficient! Thank You Guys So Much!! I am sending them a few referrals right now, as I know they will take care of them...
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Great company: most competitive bid, transparent pricing, great, small local business. Lemore and Roee were great to work with
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I cannot say enough about this company they came in. They were clean professional took care of our mold problem. It was a scary situation that they made right they were helpful. Kind took care of our...
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Patrick came in to give us a carpet cleaning estimate and was extremely professional. He showed up on time, got the measurements, and let us know we would have an estimate the same day. It came in VE...
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Honestly such a great crew. Unfortunate that I had water damage but I’m very happy 911 Restoration came through and saved the day. If you ever need there services I would strongly recommend. Before I...
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I spoke to David at 911 Restoration regarding remediation for water damages in my basement - he was so responsive and willing to accommodate my schedule.
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Richard and Juan Reyes did a great job and left everything sparkling clean. I highly recommend them.
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Thanks AJ! Showing up to help so quickly was appreciated. Juan did a great job and made sure all work was done in a professional manner. Every detail of the cleanup was addressed.
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Found out through the home inspection that there was mold in the crawlspace and attic, and the seller's timeline for closing didn't leave much room. Called on a Friday afternoon, had the estimate by S...
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Smoke from even a contained kitchen fire behaves differently in older homes. The technician was aware of this and specifically checked areas I wouldn't have thought to mention. Turned out the HVAC was...
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Despite a very busy time, they were polite and as prompt as possible. Brett did such a great job! He was so nice and has an incredible work ethic. Everyone we were in contact with was great.
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We called ServPro first after finding mold in the basement following a leak. The schedule they offered us was not urgent enough for something that spreads. This company was available the following day...
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Industry Recognition
911 Restoration has been recognized by Forbes, Entrepreneur, Franchise Business Review, and other leading publications for innovation and excellence in disaster restoration services since 2003.
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