Reviews
Real Stories from Real Customers
Since 2003, 911 Restoration has helped thousands of families and businesses recover from disasters. Our commitment to Communication As Good As Our Restoration™ has earned us the trust and loyalty of customers across the nation.
Read what our customers have to say about their experience with our team and discover why we're the trusted choice for restoration services nationwide.
What Our Customers Say
"Professional, efficient, and caring. They turned what could have been a nightmare into a manageable situation. Highly recommend!"
HOMEOWNER
"They responded within minutes of my call. The team was knowledgeable and kept me informed throughout the entire process."
HOMEOWNER
"Outstanding service from start to finish. They made the insurance process seamless and stress-free."
PROPERTY MANAGER
"Fast response, fair pricing, and excellent workmanship. They restored our office after flooding and we couldn't be happier."
OFFICE MANAGER
Commercial Client Reviews
"I would give them 6 stars if I can. I had to deal with a flood in my business. An absolute nightmare for every business owner. They came right away, been so professional and efficient. Even after everything was done they followed up and made sure that everything was back to normal. A+ customer service. Thank you!"
BUSINESS OWNER
"I have had the opportunity to build a great working relationship with 911 Restoration. They are always able to meet our expectations and timeline requirements. I cannot say enough about the work they have done here and the professional manner in which they have done it."
REALTY MANAGEMENT
Insurance Partner Feedback
Our Claims Integrity Promise™ has transformed how insurance carriers work with restoration companies. Here's what our insurance partners have to say about working with 911 Restoration.
"Finally, a restoration company that provides accurate estimates and transparent communication. Their Claims Integrity Promise has made our claims process so much smoother."
INSURANCE ADJUSTER
"Their pre-audited invoicing and consistent pricing structure has streamlined our entire claims process. Excellent partner for our carrier network."
CLAIMS MANAGER
Success Stories That Matter
Emergency Water Damage Response
"When our office flooded on a Friday evening, we thought we'd be closed for weeks. 911 Restoration had a team on-site within an hour and worked through the weekend to get us operational by Monday morning. Their communication throughout the process was exceptional."
Comprehensive Fire Damage Restoration
"After a kitchen fire damaged our restaurant, 911 Restoration handled everything from initial cleanup to final reconstruction. Their attention to detail and constant updates made a stressful situation manageable. We reopened ahead of schedule."
Mold Remediation Excellence
"We discovered extensive mold in our basement and were overwhelmed by the scope of work needed. 911 Restoration's team explained every step, provided daily updates, and completed the remediation safely and efficiently. Our family feels secure in our home again."
Experience the 911 Restoration Difference
Join thousands of satisfied customers who have experienced our commitment to excellence. Discover why 911 Restoration is the trusted choice for restoration services nationwide.
Available 24/7 • Communication As Good As Our Restoration™ • IICRC Certified
Mercedes Johnson
2 years ago
Kushaiah Sheppard
4 weeks ago
Bethany Grace
a week ago
Debra Goldstone
6 days ago
Paul L
a month ago
Sasha Speer
3 months ago
Kanani Raspberry
a month ago
Alessandra Sayago
3 weeks ago
Frank Galletti
a week ago
Mario Falconer
a week ago
Julie Daniels
5 months ago
Eric Rodriguez
a month ago