A Serious Question For Insurance Carriers:
What are you doing about the fact that your adjusters can't trust your "preferred" restoration service providers?
What if you could trust that the services recommended are genuinely needed?
What if you could rely on estimates are consistently precise?
What if you could bank on invoices that are always accurate?
What if you could feel confident in the quality of the work?
What if you could count on consistently excellent communication?
And More...
Imagine restoration projects without all the chaos
(It's amazing what great communications can do)
90 Seconds of Plain Talk for Insurance Carriers
from CEO, Miri Offir.
When you suddenly need to call 911 Restoration, it's not a good day. When operations are down, so much is at stake for your business. That simple truth is what drives us to provide a seamless customer experience where you know that we have your back. We can't keep that next disaster from happening, so our commitment is to be a reliable, conscientious, and caring partner — always accessible and always ready to go the extra mile.
Claims Integrity Hotline — (866) 861-2563
Claims Integrity Promise™ — 30 Seconds about our Claims Integrity Promise™
Plain talk summary of our commitment to accuracy, transparency, and communications that reduce friction for adjusters and policyholders.
Claims Integrity Program Overview
Pre-Audited Estimates and Invoicing
All restoration project invoices are audited by our central management team to ensure accuracy and alignment with projects estimates before being sent to you.
Compliance Oversight
Senior HQ oversight of all claims ensures the integrity of IICRC compliance for the use of proper equipment, moisture readings, thorough image capture, appropriate labor hours, and more.
Xactimate Certified
Our teams are trained and certified on advanced use of Xactimate by our own in-house trainer for accurate planning and efficient costing of remediation and restoration projects.
Consistently Great Communications
Quality communication makes all the difference for both policyholders and adjusters. We provide accurate, detailed, up to date information about every job, available online, 24/7.
Nationwide VIP Pricing
Enrolled carriers are eligible for a set pricing structure for every 911 Restoration service. No matter where the project is taking place, your VIP pricing is automatically applied.
Volume Rebates
VIP pricing includes a rebate structure based upon your anticipated annual volume – when that volume is exceeded, the rebate structure is applied.
Local Readiness - Central Coordination
130+ locations always ready to help your policyholders. HQ provides central coordination of local crews, ensuring the highest quality, fastest resolutions.
Immediate Dispatch - 24/7/ Call Center
New project inquiries are accepted and dispatched in 10 minutes or less, with direct connect to local branches with one central number and email address.
Claims Integrity Hotline — (866) 861-2563
We ensure a seamless claim experience and recovery for your policyholders.
- We walk the policyholder through a Claims Process that sets expectations and the plan to get things back to normal.
- We call the agent within 24-hours to communicate project findings and claim status.
- We call the claim representative within 24-hours to relay damage scope, services needed, and claim information.
- We keep everyone informed in real-time with 24/7 online access to project info and images.
Communication As Good As Our Restoration™
Hoping You Never Call Us – Since 2003
Commercial Property Managers and Insurance Professionals Know: Showing up quickly and putting things back the way they were is only part of a restoration company's job. Great communications with reliable information is essential to feeling confident that steady progress is being made and that operations will be back to normal as soon as humanly possible.
Since 2003 • Always Ready • 24/7 Support
The Complete Range of Rapid Response Support Services
180+ Locations Across the United States and Canada
With more than 180 locations across the US and Canada, we're always on the scene in minutes. Our National Accounts Team is your point of contact, ensuring the fastest path forward with reliable communications and accurate documentation of the project details, as they unfold. Schedule a get-to-know-you conversation with us by calling or emailing us directly.
Industrial Scale Readiness
No Project Too Big Or Too Small
Highly-trained People & The Most Advanced Equipment
ALWAYS READY TO GO!
No one needs the difficulties of bad communications added to the chaos of damage to their property. That's why 911 Restoration's technicians are trained to handle all type of disaster remediation while providing comforting and complete communication throughout the process. We're equipped with the most advanced technology, enabling us to get the job done right for all our commercial clients. We help major companies get back on their feet every day, allowing them to get back to business as usual, minimizing loss.
Why Partner With Us
Expert Training
IICRC Certified Technicians
Advanced Technology
Latest Equipment & Tools
24/7 Availability
Always Ready to Respond
What Our Partners Say
"I have had the opportunity to build a great working relationship ... They are always able to meet our expectations and time ... I cannot say enough about the work they have done here and the professional manner in which they have done it."
Adam H.
REALTY MANAGEMENT
Call 911 Restoration to Experience Your Fresh Start Today!
Ready to partner with a restoration company that prioritizes claims integrity, transparent communication, and exceptional service? Contact us today to learn more about our Claims Integrity Promise™.
(866) 861-2563Available 24/7 • 45-minute ETA • IICRC Certified Technicians
